We pride ourselves in producing top quality products. However, in the rare occurrence you receive a product with manufacturer defects, we will happily refund you the full amount or provide you with the same product of equal or lesser value.
DISCLAIMER *If we receive a product return that we feel has been too aggressively used, we reserve the right to void the warranty. The warranty only covers defects such as diminishing of metals, loss of stone or large damaged areas upon receiving the item. After 48 hours, we cannot deem it to be a defect if the product is damaged. Warranty DOES NOT cover scratches by the consumer or over abuse of the product. See our product care page for more information.